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Property and Rental Management
We are now extending our services to owners at The Palms of Destin
who wish to customize their individual rental needs.
Initial Property Setup Services
- Create and Approve Management Agreeement
- Property Assessment & Recommendations
- Establish Market and Seasonal Rental Rates
- Add Property into our accounting and bookkeeping System
- Create Property and add to website/ VRBO
- Perform complete inventory
- Evaluate Property's Rental Ready Property Condition
- Finalize all Guest rules and regulations
- Schedule initial deep cleaning
Property Management Services
- Ongoing Property Assessment
- Facilitate Guest Check-in and Guest Check-out Procedures
- Enforcement of all Rental Rules and Regulations
- Resolution of any Tenant Issues
- Ensure that Property is maintained to High Standards
- Coordinate home maintenance & updates on Owners behalf
- Provide Service & Support for Tenants and Property Owners
- Conduct Inspections and Inventory upon Guest Check-out
- Inspect to ensure thorough cleaning for new guest arrivals
- Provide Detailed Bookkeeping of all Reservations
- Provide Owners with Reservation information
- Mail Checks for all Net proceeds to Owners
- Other services as needed and requested
Vacation Rental Management Includes:
Bookkeeping
- Manage and Track all rental guest's information
- Collect rental income and pay taxes and expenses
- Provide Homeowners with monthly statements and property availability calendar
- Monthly issue Owner checks for revenues collected for the respective month, minus our fees and any maintenance charges that have been authorized
- Collect and Pay sales and lodging taxes associated with the rental of the property
Marketing and Promotions
We offer a website exclusively for all of our properties, where guests can view the property, and book online. Guest can also email reservation requests or contact us for additional information. We also do e-mail blasts and advertise on VRBO/Homeaway as well as with other local businesses.
Rental Services
- Respond to all guest inquiries and requests, within 24 hours
- Accept reservations, generate rental agreement and update availability calendar
- Collect rents, deposits and fees associated with property rental
- Do walk through inspection of the property after check-out
Maintenance
- We provide a Repair Request Form in each home for guests to list any home issues
- Review completed Repair Requests following all guests visit
- Weekly inspect inside and outside of property following guests departure
- Outside - check condition of patio/balcony furniture
- Inside - check for potential guest damage, serviceability of all appliances & furniture, and inspect for any missing items, and other interior maintenance issues
- Monthly check A/C filters and Condensation Lines, batteries for all remotes, and overall home wear and tear